came here today. This time it was someone with an accent I didn't recognize, but who assured me that he was, indeed, employed by Microsoft. He was very concerned that there was something wrong with my computer. Said it was sending out ERROR messages. Told me we (he and I) needed to fix this right away before my computer was damaged beyond repair. Said I needed to turn on my computer RIGHT NOW.
So using my very best sweet little old lady voice, all a-flutter and concerned, I told him that my computer was brand new and that I wasn't really sure just how to work everything on it, but that I had been able to see a little bit of that Internet thing. And I surely didn't want my new computer ruined (small sob). He allowed as to how he would be pleased to walk me through the process to make everything alright.
So as I pretended to be on my computer and pretended to follow his instructions to the letter, we went through a series of steps. At one point he asked me to read back what was on the screen, but I told him he would have to read it to me because I had set my bifocals down but couldn't remember just where, so he did.
Eventually we got to the point where I was instructed to download an exe file. He kindly told me how to do this. Then he told me to type in my password and my credit card number. I said I was confused, but I could give him that information over the phone. He happily agreed. Here are the words I gave him:
police - fraud - scam - don't mess with little old ladies
At which point he abruptly disconnected. I don't know why. :)
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